Client Centre
Appointments
The Northern Neighbours NPLC will strive to offer urgent same day appointments to patients. The aim of the clinic is to have patients call when they are unwell and have them seen by the Nurse Practitioner in a timely manner. This will provide you access to your health care provider when you really need it.
When you make an appointment please tell the receptionist your reason for the visit, this allows for the appropriate amount of time to be booked for your appointment.
If you are going to miss an appointment, please provide at least 24 hours notice or a fee may apply. A late cancellation policy is in effect.
Prescription Renewal
Planning for Your Continued Care: Prescription Refills
We at the Northern Neighbours NPLC are committed to providing you with the best possible healthcare. To ensure you have uninterrupted access to your medications, we kindly ask for your cooperation regarding prescription refills. Please note that medication refills will take up to two (2) weeks to be completed.
CHECK YOUR MEDICATION TO DETERMINE IF YOU HAVE ANY REFILLS.
When you begin the last refill of your Medication:
- Contact Your Pharmacy: When you begin the last refill of medication please contact your pharmacy directly. The pharmacist will initiate the refill process, which may involve requesting a refill authorization from us. This can take up to two (2) weeks.
- Appointment Process: In some cases, depending on your medication and medical history, we may need to see you for a follow-up appointment before authorizing a refill. The provider will inform you if an appointment is necessary. This can also take up to two (2) weeks.
Taking Charge of Your Health:
We encourage you to be proactive in managing your health. Monitoring your medications and planning for refills helps avoid disruptions in your treatment plan.
We are here for you!
Please don't hesitate to contact us if you have any questions or require clarification on this policy. We are happy to assist you in any way we can.
The staff of the NNNPLC are dedicated to providing our patients with the best service possible. Please remember to be kind when speaking to our staff. The Northern Neighbours NPLC is dedicated to our patients and our staff. We will not tolerate abusive language or behaviour to our patients or our staff.
Thank you, Merci, Miigwetch
The Team at the Northern Neighbours NPLC
Lab Results
If you have an abnormal lab test, you will receive a call from us. We do not call you if the results are normal. Patients can also obtain their lab results by contacting one of the NNNPLC Nursing Staff (RN/RPN).
Additionally, you may wish to check your results with the Nurse Practitioner at your next visit to the Northern Neighbours Nurse Practitioner-Led Clinic.
Notes, Letters and Form Completion
If you require a form to be completed for either school, work or insurance, you will be required to book an appointment with your primary health care provider. Please note that fees may apply for documentation.
Clinic Arrival
Please check in with reception and bring your health card to each visit. Inform reception of any
changes of name, address, work or phone numbers.
We try to be on time and we would like you to be
also. You may have a short wait if we have an emergency or other complication. If you are late for
your appointment, you may be asked to re-book for another time.
Patient Forms
Patient Registration Form
To become a patient or client of the Northern Neighbours Nurse Practitioner-Led Clinic, you may register directly by clicking Patient Registration Tab. The completed form will then be submitted directly to the clinic. Once your registration is received, you will be contacted by our receptionist for an appointment.
Alternatively, you may register in person at the clinic. Please see receptionist to request the patient registration form or for more information.